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For information relating to the use of products and services provided by Telappliant

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    VoIPOffice

    Help information about the VoIPOffice cloud telephony platform

    An Overview of the Monitor

    Custom Ringtones (DID and Ring Groups)

    End User Guide

    How to configure call redirection for a specific period of time

    How to Install and Configure the VoIPOffice CTI Client (Version 3.0.033)

    How to Setup SugarCRM Integration with VoIPOffice and Communicator

    Use an FTP client to copy call recordings to local disk (only available for users with FTP access)

    Optimising VoIP Performance with Strategic VLAN Design

    Custom Ringtones

    How do I retrieve a parked call on VoIPOffice?

    How to alter the Ring Time for an Extension, Ring Group or Queue on VoIPOffice

    How to Get Started with SmartStats for VoIPOffice

    How to log in to your VoIPOffice

    Stats

    Optimising VoIP Performance in Omada Networks

    Conferences

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    Admin options in conferences

    An Overview on Conferences

    How to configure a Conference Group using the VoIPOffice

    Extensions

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    Advanced Extensions

    Allow outbound calls to specific destinations for an extension

    An overview on Extensions

    IVR

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    An Overview on IVRs

    How to set up a basic IVR on VoIPOffice

    How do I Setup Multi-Language IVRs?

    Reports

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    An Overview of the Reports

    Reports

    VoIPOffice 6

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    What is the VoIPOffice System Dashboard?

    DIDs

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    Adding a New DID to the VoIPOffice

    Advanced DIDs

    An Overview on DIDs

    Greetings

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    Greetings/Messages

    How to replace the recorded greeting for a VoIPOffice IVR or Queue

    Some Advice on Recorded greetings for the VoIPOffice

    Queues

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    Advanced Queues

    An Overview on Queues

    How to create a Queue in VoIPOffice

    Ring Groups

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    Advanced Ring Groups

    Creating a Ring Group on VoIPOffice

    Passing Caller ID through forwards in ring groups

    Voicemail

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    An Overview of Voicemail

    How can we access our voice mailbox remotely on VoIPOffice?

    How to amend your voicemail message

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