If you have Account Admin permissions you can add your staff members to the portal so that they can raise and check the status of support tickets as well as accessing some limited account information.

1. Login to the portal using: https://portal.telappliant.com/
   
   
2. Using the top bar navigation select "MY ACCOUNT"
   
   
   
3. Scroll down to the "Contacts" section.
   
   
   
4. Select "New"
   
   
5. Fill in the information and set desired preferences.
   
   
   
6. At the top of the page select "Save"
   
   
7. An activation email will be sent to the new user for account verification. They can follow the link provided to setup a new account password.