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    Operation Times

    Operation times allows you to set the open/close times. Depending on the time when the call is received, the call can be redirected to different VoIPOffice destinations.


    Description of destinations follows in this priority order:

    • Open dates: Sets the working hours during which the DID is to redirect calls as set in DID Add/Edit window. If any call is received during the hours not set here, 'Custom Destination' is checked, and if they do not apply, the call is redirected to the 'Default Destination' (Closed dates)
    • Custom Destinations: Redirects all calls received during set hours to VoIPOffice extension provided here
    • Closed dates: Sets the specific date when all calls are redirected to 'Default Destination'. If 'Destination' field in the Closed dates is set, call will not go to 'Default Destination' but to this number.

    See the table below for more assistance.

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