VoIPtalk services
Support questions related to the VoIPtalk services (www.voiptalk.org)
An error message appears when I try to top up my account and as a result I am unable to add credit.
Can I access my voicemail when I'm not at my phone?
Can I call a destination not included in your country list?
Can I call the police non-emergency number 101?
Can I change my VoIPtalk password?
Can I delete VoIP IDs I am no longer using?
Can I get fax numbers from VoIPtalk?
Can I have a UK number even though I live in another country?
Can I monitor phone conversations when they are routed through the data network?
Can I receive incoming PSTN calls using VoIP?
Can I take my VoIP adapter when I travel?
Can I use a fixed public IP address for VoIP?
Can I use my computer while I talk on the phone?
Can I use my current analogue phone with the VoIP service and does it support cordless phones?
Can I use VoIP to make calls to PSTN numbers and mobiles?
Can we connect our existing telephone handsets to the VoIPtalk service?
Does the VoIP service work with mobile phones?
Does VoIPtalk offer custom telephone numbers or geographic numbers?
Do I need to install anything on my computer in order to use VoIPtalk?
Getting to know your VoIPtalk Account: A brief tour around your VoIPtalk Account Page
How can I get international numbers, blocks of numbers or extra channels?
How do I access VoIPtalk Voicemail?
How do I change the address details on my account?
How do I configure my phone or VoIP device?
How do I make calls using VoIPtalk? Do I have to dial a special number?
How do I prevent unauthorised access to my SIP account?
How do I update my VoIPtalk card details for a service subscription?
How do I upgrade or downgrade my VoIPtalk service?
How do you take payments for services? For example, monthly rental for DDIs or set up fees?
How long does it take to set up my DDI?
How many VoIP phones can I run on a single broadband connection?
How reliable and secure is VoIP?
How to block calls to UK premium rate numbers
How to enable calls to the Emergency Services numbers 999 and 112
How to manage VoIPtalk Voicemail Service
How VoIP is different from a traditional telephone system
I am on Prepay Silver. Should I wish to downgrade the service, what should I do?
I am unable to make or receive calls as there is an engaged tone on my phone.
I have a faulty product, am I eligible for a refund?
I have enabled call divert, but the calls are not going to the phone I specified.
I want to display my BT landline number as a Caller ID, can this be done?
Is there a limit on usage on the VoIPtalk Unlimited package?
To what countries can I send SMS?
Voicemail capacity/max time duration
What does rebooting my phone mean?
What do I need to get started?
What equipment would be best for me?
What is the cost of calling an 0871 number?
What is VoIP and how does it work?
What should I do if I lose my password?
What type of telephone can I use with VoIPtalk?
Are there any monthly charges or hidden costs?
Are VoIP calls cheaper than calls on traditional telephone networks?
Basic troubleshooting for VoIPtalk accounts
Can I call someone who is not using the VoIPtalk service?
Can I call TV Voting lines such as X-Factor numbers?
Can I check individual call costs and duration?
Can I divert my incoming number?
Can I get voicemail on my account?
Can I reactivate a number if it was cancelled?
Can I retain or transfer my BT phone number to my VoIP account?
Can I use a cable broadband modem?
Can I use a normal NAT router with a VoIP device?
Can I use my cordless phone with the VoIP service?
Can I use VoIPtalk to make calls over a wireless network?
Does my computer have to be turned on to make VoIP calls?
Does VoIPtalk offer business solutions or services?
Do I get a receipt or an invoice when I add credit on my VoIPtalk account or place an order?
How can I change my account or payment details?
How can VoIPtalk keep their charges so low?
How do I check if my VoIPtalk account is configured correctly
How do I find my VoIPtalk password?
How do I manage the voicemail box using the SIP client or an external number?
How do I update my VoIPtalk card details for auto top-up?
How is VoIP different from a traditional telephone system?
How much will I be charged for an SMS and how do I pay for charges?
How to access your SIP password on the Red service
How to configure the VoIPtalk auto-top-up feature
How to forward incoming calls using Advanced Divert
How to reassign an Incoming Number to another SIP ID
I am an existing VoIPtalk customer. How do I upgrade my service package?
I have diverted my Number - Will I be able to see the original caller’s ID on my phone?
Is it free to call other VoIP networks?
My phone number is not working, why?
Outbound call barring on VoIPtalk
Problems accessing your VoIP account
Telappliant Red - How to top up account
What do callers pay to call a VoIPtalk number?
What do I choose - PC-based telephone or hardware or equipment-based VoIP services?
What features can I take advantage of with a VoIP phone?
What rate would I be charged if I called VoIPtalk from another country?
What type of Internet connection do I need?
When someone calls me, my phone does not ring.
Will my DDI for Dublin work for both incoming and outgoing calls?