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    How do I update my VoIPtalk card details for Auto top-up?

    If your auto topup card is the same as your monthly subscription card, then you will need to do the following:

    1. Login to www.voiptalk.org
    2. Click on Auto Topup
    3. Select your VoIPtalk ID
    4. Click on Create Topup Rules
    5. Select a credit card from the drop-down list
    6. Click 'Create Rule'

    If you do not have a monthly subscription, then the above steps are the same, however instead of selecting a credit card from the drop down, you will need to select ‘Click here to add a new card’. This will then take you to our payment provider (Stripe), where you can add the new card details to the automatic topup rule.

    Please be advised that if you do not update your card details before 1st September 2021, we will no longer be able to automatically top up the account, meaning you run the risk of not being able to make outbound calls.

    If you have any questions or wish to pay using alternative methods such as direct debit, then please contact us via telephone or email:

    +44(0)3450044040 (option 3) or email customerservices@telappliant.com

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