VoIPtalk services
Support questions related to the VoIPtalk services (www.voiptalk.org)
An error message appears when I try to top up my account and as a result I am unable to add credit
Can I access my voicemail when I'm not at my phone?
Can I call TV Voting lines such as X-factor numbers?
Can I divert my incoming number to a landline or mobile?
Can I have a UK number even though I live in another country?
Can I reactivate a number if it was cancelled?
Can I take my VoIP adapter when I travel?
Can I use a fixed public IP address for VoIP?
Can I use the service during a power outage?
Can I use VoIPtalk to make calls over a wireless network?
Configuration of a FreePBX with a VoIPtalk trunk
Configuring a Draytek Vigor IPPBX with a VoIPtalk SIP trunk
Configuring a Polycom SoundPoint IP 321/331 with VoIPtalk
Configuring a Yealink T21 with VoIPtalk
Configuring a Grandstream HT704 with VoIPtalk
Configuring a TP-Link Router with a VoIPtalk SIP trunk.
How do I prevent unauthorised access to my SIP account?
Can I change my VoIPtalk password?
Can I use my computer while I talk on the phone?
Does my computer have to be turned on to make VoIP calls?
How can I change my credit card details?
How do I make calls using VoIPtalk? Do I have to dial a special number?
How long does it take to set up my DDI?
I am on Prepay Silver. Should I wish to downgrade the service, what should I do?
I have a faulty product, am I eligible for a refund?
What do I choose - PC-based telephone or hardware or equipment-based VoIP services?
What is VoIP and how does it work?
Will my DDI for Dublin work for both incoming and outgoing calls?
Can I access my voicemail when I'm not at my phone?
Can I divert my incoming number?
Can I monitor phone conversations when they are routed through the data network?
How do I find my VoIPtalk password?
Is it free to call other VoIP networks?
Can I check individual call costs and duration?
How do you take payments for services? For e.g. monthly rental for DDI's or set up fees?
What is the cost of calling an 0871 number?
Can we connect our existing telephone handsets to the VoIPtalk service?
What type of telephone can I use with VoIPtalk?
Can I make calls to services like directory services, speaking clock or emergency services?
Can I use a cable broadband modem?
Can I use VoIPtalk to make calls over a wireless network?
My phone number is not working, why?
What should I do if I lose my password?
Getting to know your VoIPtalk Account: A brief tour around your VoIPtalk Account Page
How can I get international Numbers, blocks of Numbers or extra channels?
How to alter the Ring Time for an Extension, Ring Group or Queue on VoIPOffice
How do I update my VoIPtalk card details for a service subscription?
Are VoIP calls cheaper than calls on traditional telephone networks?
Basic troubleshooting for VoIPtalk accounts
Can I call the new police non-emergency number 101?
Can I delete VoIP IDs I am no longer using?
Can I get fax numbers from VoIPtalk?
Can I make calls to services like directory inquiries, the speaking clock or emergency services?
Can I retain or transfer my BT phone number to my VoIP account?
Can I use a cable broadband modem?
Can I use my current analogue phone with the VoIP service and does it support cordless phones?
Can I use VoIP to make calls to PSTN numbers and mobiles?
Configuration of a 3CX PBX with a VoIPtalk SIP trunk
Configuring a Cisco SPA 112/122 with VoIPtalk
Configuring a Grandstream GXP 2140 with VoIPtalk
Configuring a TP Link Router with a VoIPtalk SIP trunk.
Configuring Zoiper with VoIPtalk
Configuring a Grandstream GXP2140 with VoIPtalk
Configuring a Yealink T46G with VoIPtalk
Do I need to install anything on my computer in order to use VoIPtalk?
Can I retain or transfer my BT phone number to my VoIP account?
Do I get a receipt or an invoice when I add credit on my VoIPtalk account or place an order?
Does VoIPtalk offer custom telephone numbers or geographic numbers?
How do I change the address details on my account?
How is VoIP different from a traditional telephone system?
I am an existing VoIPtalk customer. How do I upgrade my service package?
What do I need to get started?
Are there any monthly charges or hidden costs?
Are VoIP calls cheaper than calls on traditional telephone networks?
Can I call someone who is not using the VoIPtalk service?
Can I get voicemail on my account?
Can I take my VoIP adapter when I travel?
Does VoIPtalk offer business solutions or services?
How reliable and secure is VoIP?
How can VoIPtalk keep their charges so low?
What do callers pay to call a VoIPtalk number?
What rate would I be charged if I called VoIPtalk from another country?
How do I access VoIPtalk Voicemail?
What features can I take advantage of with a VoIP phone?
Can I use a normal NAT router with a VoIP device?
An error message appears when I try to top up my account and as a result I am unable to add credit.
What does rebooting my phone mean?
How can I change my account or payment details?
How do I upgrade or downgrade my service?