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    We have an employee that would like to work from home and have an analogue extension on our office PBX so that he could make and receive calls to and from other extensions as if he were at the office. What is required? Is a fixed IP address required at both sites or can the units stay connected using a STUN server or similar?

    Discover what is required to enable a remote employee to work with analogue telephony, including what IP address arrangements are necessary.

    An FXO adaptor/gateway interfacing to your PBX is required with the analogue line that would normally connect with the analogue phone and a VoIP Phone or VoIP Adaptor (the latter in combination with a standard analogue handset) installed at the employee's premises. The employee will need to have broadband and a router to make this work.


    A fixed IP address is not required, you can configure the FXO gateway at the office to route to a VoIP extension registered to a VoIP provider (for example route to: XXXXX@voiptalk.org) or, you could route to an internal IP address if you have VPN between your office and the employee's premises (route to: XXXX@192.168.XXX.XXX). Our service supports NAT traversal so as long as you have configured the device appropriately you do not have to worry about STUN or port forwarding.

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