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    Configuring a Grandstream GXP 2140 with a VoIPOffice Extension

    Learn how to set up your Grandstream GXP 2140 for use with a VoIPOffice extension.

    The following guide is for configuring a Grandstream GXP 2140 with a VoIPOffice extension.

    You will need:

    • The VoIPOffice IP address – e.g. '77.240.xxx.xxx' 
    • The Extension number – e.g. '1001' 
    • The extension password/Secret (can be found by going to the edit mode of that specific extension, see the screenshot below)



    1-) Connect the handset and the computer to the same network using an Ethernet cable.

    2-) Find the IP address of the handset by pressing the ‘OK’ button, then enter that IP address into the address bar of the connected computer; the following login screen should appear:


    3-) Enter the username and password which are both ‘admin’ (case sensitive) by default.

    4-) Once logged in, the following page should load. Note that, initially, all SIP registrations will read ‘NO’ in a red bar as none have been configured or activated yet:


    5-) Hover the mouse over the ‘Accounts’ tab and choose any empty account, this being account 1 for new users. Click directly on the chosen account to open configuration screen:


    6-) Enter the following details:

    Account Active: Switch to ‘yes’ to activate the account 

    Account Name: Enter extension number 

    SIP Server: Enter the IP address of the VoIPOffice account 

    Secondary SIP server: Leave as blank 

    Outbound proxy: Leave as blank 

    BLF server: Leave as blank 

    SIP User ID: Enter extension number 

    Authenticate ID: Enter extension number 

    Authenticate password: Enter extension password (secret) 

    Name: Enter extension number 

    Voice mail userID: Leave as blank 

    Show account name only: Leave as ‘No’ 

    7) Once the configuration settings are entered press the ‘Save and Apply’ button. If your configuration is successful, your account will register as a ‘YES’ in a green bar under the ‘Account Status’ tab.






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