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    Communicator Outlook Integration

    Gain insight into how to integrate Outlook with Communicator, allowing you to collaborate more efficiently and effectively.

    Communicator can be configured to intergrate with Outlook.

    This would need to be configured from within the Communicator desktop

    Navigate to 'Tools - Preferences' and select 'Contacts' followed by 'Outlook'.

    Ensure the following setting is enabled and press OK.

    Now that the integration is enabled, the following option should be enabled in Outlook:

    Should this button not appear, the plugin is likely disabled/inactive within Outlook.

    To check Navigate to 'File - Options' and select 'Add-ins'.

    Look for the Communicator Outlook Plugin:

    If it is listed in 'Inactive' or 'Disabled' you can reenable it by selecting 'Go'.

    Ensure the Communicator Outlook Plugin is checked:

    Press OK and restart Outlook and the option should appear.

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